Mark Kharfan is a Multi CARSTAR Store Owner that strives to consistently exceed customer expectations. He knows that in order to be a trusted source for collision services, his team has to “Walk the walk, not just talk the talk.” The team of 12 aims for continuous improvement, which includes continuous I-CAR training. The facility is always up to date with technology so that it can keep up with new car manufacturing developments. These elements are part of how CARSTAR Fish Creek creates a rewarding customer service experience. It is also very important to be socially responsible and to act with the utmost value for business ethics. Mark Kharfan is a member of the Rotary Club and also Chair of the annual Soap Box Derby. CARSTAR Fish Creek also participates in the annual “Soaps it Up,” event that CARSTAR hosts in order to raise funds for Cystic Fibrosis Canada, CARSTAR’s national charity of choice. Mark Kharfan and his CARSTAR team believe in giving back to their community.